Hey, I’m Tushar Singhaniya.

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Senior Product Leader with 15 years of experience across Microsoft, McKinsey & Company, and Tata Consultancy Services, driving $400M+ business impact through AI/ML product strategy, SaaS platforms, and customer-centric transformation powering global product ecosystems. Expert in AI product management, platform modernization, growth experimentation and data intelligence, with deep experience building both enterprise and consumer products; delivering and scaling 0→1 and 1→100 products serving 50M+ enterprise and consumer users. Recognized for cross-functional leadership, CXO stakeholder alignment, and building autonomous, data-informed ecosystems that deliver measurable business outcomes.

Resume

Case Studies

Deep dives into products I’ve built and scaled — from the problems faced to the strategies, solutions, and measurable business impact.

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My Work & Thinking

Product Sense

Explorations of product thinking and design craft — how I approach usability, flows, and customer-centric solutions that balance experience with business goals.

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Product Teardown

Critical breakdowns of products I admire (and some I don’t) analyzing strengths, and opportunities through the lens of user experience and business impact.

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Insights & Perspective

Articles on product management, leadership, and emerging tech — sharing ideas, frameworks, and lessons learned from 15 years in the field.

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Learning Shelf

Books that shaped my approach to Leadership, product and innovation. I often revisit them when tackling ambiguous problems or guiding teams.

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Product Templates

A collection of frameworks and practical templates I use to bring clarity to complex challenges, align teams, make decisions, and drive outcomes.

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Diagram showing product management with sections on defining product strategy, exploring markets and users, connecting with customers, managing and planning product features, and analyzing competitor landscape.

The principles that guide how I solve problems, build products, and lead teams.

🔄 Iterative

I work in cycles of test, learn, and refine — ensuring the final solution evolves with feedback and aligns closely to real needs.

🧩 Bring Structure

I thrive in solving unstructured problems by bringing clarity, prioritization, and actionable roadmaps to complex challenges.

🤝 Collaborative

I believe in the power of teamwork to build products that matter. As an extension of team, I immerse myself in vision and goals to co-create outcomes that exceed expectations.

📊 Data-Driven Decision Making

I combine intuition with data, using insights, experiments, and metrics to guide choices that deliver measurable business impact.

💙 Customer Empathy

I put the customer at the center, grounding every decision in real user needs and experiences to create products that truly resonate.

Professional Experience

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Principal Product Manager

Seller and Customer Success Experiences

Jun 2024 - Present

Leading AI-first transformation for global sales planning and customer success, spanning 77K users and influencing $170B+ in revenue across 3 product lines and 5 PM teams.

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Principal Product Manager

Technology & Digital

Sep 2021 - Jun 2024

Owned global professional services platform portfolio (5 product lines, 7 PM teams) powering $16B+ client engagements across 60+ countries. Drove AI transformation and scaled 0→1 products to 20K+ MAUs with embedded PLG loops.

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Senior Product Manager

Retail & CPG

May 2016 - Sep 2021

Led global B2C and B2B retail product portfolio ($30M ownership; $200M+ impact) serving 50M+ users. Directed 8 PMs and 80+ cross-functional members through multi-year digital transformations.

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Product Manager

Retail & CPG

Dec 2010 - May 2016

Owned a $5M product portfolio in pricing and POS, delivering $20M+ business impact through modernization and market expansion.

Education

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Master of Business Administration (MBA)

from

Indian Institute of Management (IIM), Kozhikode

Major: Strategy and Marketing

CGPA: 3.34/4.33

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Bachelor of Technology (B.Tech)

from

Uttar Pradesh Technical University (UPTU), Lucknow

Major: Computer Science and Engineering

CGPA: 7.56/10.00

Certifications & Professional Courses

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Digital Product Management

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Wharton University of Pennsylvania online program logo

Business Analytics

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New Product Development

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Brand and Product Management

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Business Technology Management

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Business Strategy

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Leading Modern Day Business

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Omnichannel Retail Strategy

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Business Strategies for A Better World


Marketing Strategy

Marketing Mix Implementation

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Executive Data Science

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Entrepreneurship: Launching an Innovative Business

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Design Thinking & Innovation

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Diploma in Business Analysis (Specialization in Retail Management)

Blue shield-shaped badge with black text stating 'Sr Product Manager Certification' and with a white shield logo in the center, two stars above the shield logo.

Senior Product Manager Certification™ 

issued by Product School

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PMP® 

(Project Management Professional) 

issued by Project Management Insititute (PMI)

PMI-ACP certification logo with colorful symbols inside a purple circle.

PMI-ACP® 

(Agile Certified Practitioner) 

issued by Project Management Insititute (PMI)

Prince2 Practitioner CPD badge with purple and white design and a trophy icon.

PRINCE2® Practitioner 

issued by Axelos

Google Project Management Certificate of Completion document with Coursera and Google logos.

Google Project Management

 issued by Google on Coursera

ITIL 4 Foundation CPD certification badge with a purple and white design and a trophy icon in the top left corner.

ITIL® 4 Foundation 

issued by Axelos

ICA Agile ICP-ACC Certified Professional badge with hexagonal border and shell icon at the bottom.

ICAgile Certified Professional - Agile Coaching (ICP-ACC)

issued by IC Agile (International Consortium for Agile)

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Kanban Foundation KIKF® 

issued by Kanban Institute

Scrum.org Professional Scrum Master II badge in blue and white

PSM I & II 

(Professional Scrum Master I & II)

issued by scrum.org

Green award ribbon with the text "PSPO I" and the Scrum.org logo at the top.

PSPO I 

(Professional Scrum Product Owner I)

issued by scrum.org

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PSK I 

(Professional Scrum with Kanban I) 

issued by scrum.org

SAFe 4.0 logo with mountains and a sun graphic, featuring the text 'SP' in the center and 'SAFe 4' at the bottom.

SAFe Practitioner 

issued by Scaled Agile

Tableau Specialist certification badge for desktop

Tableau Desktop Specialist 

issued by Tableau

Microsoft Certified Azure Fundamentals badge with a blue shield and a white star at the bottom.

Azure Fundamentals

issued by Microsoft

Microsoft Certified Data Analyst Associate badge.

Data Analyst 

issued by Microsoft

Badge with green banner labeled PRACTITIONER, surrounding text Enterprise Design Thinking, and the IBM logo at the top.

Enterprise Design Thinking Practitioner 

issued by IBM

Course certificate of completion for Google UX Design from Coursera.

Google UX Design

issued by Google on Coursera

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RPA Program Manager

(Robotics Process Automation) Program Manager

issued by Automation Anywhere

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Master Blackblot Product Management Professional (BPMP™) 

issued by Blackblot  Product Management Expertise 

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Blackblot Certified Product Coach

issued by Blackblot  Product Management Expertise 

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Foundation Workshop

issued by Management 3.0

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JIRA Essentials and Agile 

issued by Atlassian

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Lean Six Sigma - Green Belt 

issued by Tata Consultancy Services (TCS)

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Generative AI Overview for Project Managers

issued by Project Management Insititute (PMI)

Badge with purple and blue borders stating 'AI for Product Management Course Completed' with logos of Google Cloud, Pendo, and Mind the Product.

AI for Product Management

Pendo

Awards & Recognitions

  • Grand prize for Autonomous AI Workforce - AI driven cloud solution.

  • Awarded by TCS for completing 10 years with the organization.

  • Top 1% worldwide, Learning Achievement Award (2017-2019): Recognized by TCS for skill-building and real-world application.

  • TCS Internal award for outstanding Leadership.

  • Internal Award of Walgreens Co. Retail Tech Team

  • TCS customer innovation award for “Centralized Pricing Environment”

  • TCS Internal award presented for the outstanding contribution to the organization.

  • TCS Internal award presented for the outstanding contribution to the organization.

  • TCS internal award for top 10 trainees out of 1000+ trainees for outstanding performance in "Initial Learning Program".

  • Awarded promising player prize in senior group, total of 16 players selected per year out of 700 players state cricket club to represent club and compete at state and national level matches.

  • CBSE Certificate of Merit, top 0.1% nationwide in Information Technology.

Skills

  • Product Strategy, Portfolio & Roadmap Ownership, GTM Execution, PLG & Monetization, OKRs & KPIs, Product Discovery & Growth Loops, Customer & Market Insights

  • Generative AI, LLMs, Agentic Workflows, NLP & Contextual Insights, APIs & Data Platforms, Cloud-Native Architecture, Telemetry & Observability

  • Executive Stakeholder Alignment, Cross-Functional Orchestration, PM Organization Development, Scaled Agile (SAFe, Scrum, Kanban), Change Management, P&L Ownership

  • Funnel & Cohort Analytics,  Experimentation (A/B & Multivariate), User Research & Journey Mapping, SQL, Tableau, Figma, Design Thinking, Wireframing & Prototyping

  • Enterprise SaaS, B2B Platforms, Consumer Apps (B2C), E-commerce, Sales Ops, Retail Tech, CRM, Cloud Platforms

Recommendations

Get in Touch!

Let’s connect to discuss product management, career growth, and building products that deliver real impact.

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Let‘s Work Together