Hey, I’m Tushar Singhaniya.
Senior Product Leader with 15 years of experience across Microsoft, McKinsey & Company, and Tata Consultancy Services, driving $400M+ business impact through AI/ML product strategy, SaaS platforms, and customer-centric transformation powering global product ecosystems. Expert in AI product management, platform modernization, growth experimentation and data intelligence, with deep experience building both enterprise and consumer products; delivering and scaling 0→1 and 1→100 products serving 50M+ enterprise and consumer users. Recognized for cross-functional leadership, CXO stakeholder alignment, and building autonomous, data-informed ecosystems that deliver measurable business outcomes.
Case Studies
Deep dives into products I’ve built and scaled — from the problems faced to the strategies, solutions, and measurable business impact.
My Work & Thinking
Product Sense
Explorations of product thinking and design craft — how I approach usability, flows, and customer-centric solutions that balance experience with business goals.
Product Teardown
Critical breakdowns of products I admire (and some I don’t) analyzing strengths, and opportunities through the lens of user experience and business impact.
Insights & Perspective
Articles on product management, leadership, and emerging tech — sharing ideas, frameworks, and lessons learned from 15 years in the field.
Learning Shelf
Books that shaped my approach to Leadership, product and innovation. I often revisit them when tackling ambiguous problems or guiding teams.
Product Templates
A collection of frameworks and practical templates I use to bring clarity to complex challenges, align teams, make decisions, and drive outcomes.
The principles that guide how I solve problems, build products, and lead teams.
🔄 Iterative
I work in cycles of test, learn, and refine — ensuring the final solution evolves with feedback and aligns closely to real needs.
🧩 Bring Structure
I thrive in solving unstructured problems by bringing clarity, prioritization, and actionable roadmaps to complex challenges.
🤝 Collaborative
I believe in the power of teamwork to build products that matter. As an extension of team, I immerse myself in vision and goals to co-create outcomes that exceed expectations.
📊 Data-Driven Decision Making
I combine intuition with data, using insights, experiments, and metrics to guide choices that deliver measurable business impact.
💙 Customer Empathy
I put the customer at the center, grounding every decision in real user needs and experiences to create products that truly resonate.
Professional Experience
Principal Product Manager
Seller and Customer Success Experiences
Jun 2024 - Present
Leading AI-first transformation for global sales planning and customer success, spanning 77K users and influencing $170B+ in revenue across 3 product lines and 5 PM teams.
Principal Product Manager
Technology & Digital
Sep 2021 - Jun 2024
Owned global professional services platform portfolio (5 product lines, 7 PM teams) powering $16B+ client engagements across 60+ countries. Drove AI transformation and scaled 0→1 products to 20K+ MAUs with embedded PLG loops.
Senior Product Manager
Retail & CPG
May 2016 - Sep 2021
Led global B2C and B2B retail product portfolio ($30M ownership; $200M+ impact) serving 50M+ users. Directed 8 PMs and 80+ cross-functional members through multi-year digital transformations.
Product Manager
Retail & CPG
Dec 2010 - May 2016
Owned a $5M product portfolio in pricing and POS, delivering $20M+ business impact through modernization and market expansion.
Education
Master of Business Administration (MBA)
from
Indian Institute of Management (IIM), Kozhikode
Major: Strategy and Marketing
CGPA: 3.34/4.33
Bachelor of Technology (B.Tech)
from
Uttar Pradesh Technical University (UPTU), Lucknow
Major: Computer Science and Engineering
CGPA: 7.56/10.00
Certifications & Professional Courses
Digital Product Management
Business Analytics
New Product Development
Brand and Product Management
Business Technology Management
Business Strategy
Leading Modern Day Business
Omnichannel Retail Strategy
Business Strategies for A Better World
Marketing Strategy
Marketing Mix Implementation
Executive Data Science
Entrepreneurship: Launching an Innovative Business
Design Thinking & Innovation
Diploma in Business Analysis (Specialization in Retail Management)
Senior Product Manager Certification™
issued by Product School
PMP®
(Project Management Professional)
issued by Project Management Insititute (PMI)
PMI-ACP®
(Agile Certified Practitioner)
issued by Project Management Insititute (PMI)
PRINCE2® Practitioner
issued by Axelos
Google Project Management
issued by Google on Coursera
ITIL® 4 Foundation
issued by Axelos
ICAgile Certified Professional - Agile Coaching (ICP-ACC)
issued by IC Agile (International Consortium for Agile)
Kanban Foundation KIKF®
issued by Kanban Institute
PSM I & II
(Professional Scrum Master I & II)
issued by scrum.org
PSPO I
(Professional Scrum Product Owner I)
issued by scrum.org
PSK I
(Professional Scrum with Kanban I)
issued by scrum.org
SAFe Practitioner
issued by Scaled Agile
Tableau Desktop Specialist
issued by Tableau
Azure Fundamentals
issued by Microsoft
Data Analyst
issued by Microsoft
Enterprise Design Thinking Practitioner
issued by IBM
Google UX Design
issued by Google on Coursera
RPA Program Manager
(Robotics Process Automation) Program Manager
issued by Automation Anywhere
Master Blackblot Product Management Professional (BPMP™)
issued by Blackblot Product Management Expertise
Blackblot Certified Product Coach
issued by Blackblot Product Management Expertise
Foundation Workshop
issued by Management 3.0
JIRA Essentials and Agile
issued by Atlassian
Lean Six Sigma - Green Belt
issued by Tata Consultancy Services (TCS)
Generative AI Overview for Project Managers
issued by Project Management Insititute (PMI)
AI for Product Management
Pendo
Awards & Recognitions
-
Grand prize for Autonomous AI Workforce - AI driven cloud solution.
-
Awarded by TCS for completing 10 years with the organization.
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Top 1% worldwide, Learning Achievement Award (2017-2019): Recognized by TCS for skill-building and real-world application.
-
TCS Internal award for outstanding Leadership.
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Internal Award of Walgreens Co. Retail Tech Team
-
TCS customer innovation award for “Centralized Pricing Environment”
-
TCS Internal award presented for the outstanding contribution to the organization.
-
TCS Internal award presented for the outstanding contribution to the organization.
-
TCS internal award for top 10 trainees out of 1000+ trainees for outstanding performance in "Initial Learning Program".
-
Awarded promising player prize in senior group, total of 16 players selected per year out of 700 players state cricket club to represent club and compete at state and national level matches.
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CBSE Certificate of Merit, top 0.1% nationwide in Information Technology.
Skills
-
Product Strategy, Portfolio & Roadmap Ownership, GTM Execution, PLG & Monetization, OKRs & KPIs, Product Discovery & Growth Loops, Customer & Market Insights
-
Generative AI, LLMs, Agentic Workflows, NLP & Contextual Insights, APIs & Data Platforms, Cloud-Native Architecture, Telemetry & Observability
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Executive Stakeholder Alignment, Cross-Functional Orchestration, PM Organization Development, Scaled Agile (SAFe, Scrum, Kanban), Change Management, P&L Ownership
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Funnel & Cohort Analytics, Experimentation (A/B & Multivariate), User Research & Journey Mapping, SQL, Tableau, Figma, Design Thinking, Wireframing & Prototyping
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Enterprise SaaS, B2B Platforms, Consumer Apps (B2C), E-commerce, Sales Ops, Retail Tech, CRM, Cloud Platforms
Recommendations
Get in Touch!
Let’s connect to discuss product management, career growth, and building products that deliver real impact.